Terms of Service

Terms of Service

Last Updated: January 2025

Welcome to YSHAI. These Terms of Service ("Terms") govern your access to and use of our social media management platform and related services (collectively, the "Service"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.

Acceptance of Terms

By accessing or using YSHAI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated by reference. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. We may modify these Terms from time to time, and your continued use of the Service after any changes become effective constitutes your acceptance of the revised Terms.

Eligibility

  • You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service.
  • By using the Service, you represent and warrant that you have the legal capacity to enter into a binding agreement and are not prohibited from using the Service under any applicable laws.
  • If you register an account on behalf of a business or other legal entity, you represent that you are authorized to accept these Terms on its behalf.

Account Registration and Security

  • You must create an account to access most features of the Service. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
  • You agree to notify us promptly of any unauthorized access to or use of your account, or any other breach of security.
  • We reserve the right to refuse registration, suspend, or terminate accounts at our discretion, including where we suspect fraudulent or abusive activity.

Description of Services

  • YSHAI provides a cloud-based social media management platform that enables users to create, schedule, publish, and analyze content across multiple social media platforms.
  • Our services may include AI-powered content generation, content suggestions, multi-platform scheduling, analytics dashboards, comment and message management, and team collaboration tools, depending on your subscription plan.
  • We may update, enhance, or modify the Service from time to time, including introducing new features, improving performance, or removing or changing existing features.
  • Service availability may be subject to scheduled maintenance, updates, or technical interruptions. We will use reasonable efforts to minimize disruption and provide notice of major changes where practical.

Subscription and Payment

  • YSHAI offers various subscription plans with different features, limits, and pricing, as described on our website or within the Service.
  • Subscriptions are billed on a recurring basis (e.g., monthly or annually) until cancelled by you or terminated in accordance with these Terms.
  • You are responsible for providing accurate billing information and maintaining valid payment methods. By subscribing, you authorize us and our payment processors to charge your payment method for all applicable fees.
  • Prices and subscription plans are subject to change. If we change pricing for existing subscribers, we will provide at least 30 days advance notice, and the changes will apply from your next billing cycle unless you cancel prior to renewal.
  • Refunds, if any, are provided according to our refund policy. Typically, new users may be eligible for a limited refund period (for example, within 14 days of initial subscription), subject to specific terms published on our website.
  • Failure to pay fees when due may result in suspension or termination of your access to the Service.

User Responsibilities

  • You are solely responsible for the content you create, upload, schedule, or publish through the Service, and for ensuring that such content complies with applicable laws and the terms of any third-party platforms.
  • You are responsible for configuring your social media connections, permissions, and settings, and for reviewing any AI-generated content before it is published.
  • You must ensure that your use of the Service and any automated posting or messaging complies with the terms and policies of connected social media platforms and with anti-spam and data protection laws where applicable.

Prohibited Use

  • You may not use the Service to create, schedule, or publish illegal, harmful, abusive, harassing, defamatory, discriminatory, or otherwise offensive content.
  • You may not use the Service to send unsolicited or unauthorized advertising, promotional materials, spam, or bulk messages in violation of applicable laws or platform policies.
  • You may not attempt to interfere with, disrupt, or compromise the security, integrity, or performance of the Service or its infrastructure.
  • You may not attempt to reverse engineer, decompile, disassemble, modify, or otherwise attempt to extract source code or underlying algorithms from our platform, except to the extent that such restrictions are expressly prohibited by applicable law.
  • You may not share your account credentials, resell access to the Service, or use the Service on behalf of third parties in a way that violates these Terms.
  • You must comply with all applicable laws, regulations, and the terms of service of connected social media platforms. Violations may result in immediate suspension or termination of your account, without refund.

Third-Party Services and Platforms

  • The Service integrates with third-party social media platforms and other services. Your use of such third-party services is subject to their own terms and policies.
  • YSHAI does not control and is not responsible for third-party services, content, or actions. We provide integrations for your convenience, and the presence of an integration does not imply endorsement.
  • If a third-party platform modifies its APIs, terms, or functionality, it may impact your use of the Service. We are not liable for any resulting limitations or interruptions.

Intellectual Property

  • You retain all rights to the content you create, upload, or publish using the Service. You are responsible for ensuring that you have all necessary rights to such content.
  • By using the Service, you grant YSHAI a limited, non-exclusive, worldwide license to host, store, process, display, and transmit your content as necessary to operate and provide the Service, and to generate analytics and AI-powered suggestions for your account.
  • All rights, title, and interest in and to the Service, including all software, user interfaces, designs, graphics, algorithms, AI models, and related intellectual property, are and will remain the exclusive property of YSHAI and its licensors.
  • YSHAI and all related trademarks, logos, and service marks are the property of YSHAI or its licensors. You may not use these marks without our prior written consent.
  • AI-generated content and suggestions are provided "as is" and are intended to assist you. You are responsible for reviewing, editing, and approving all content before publishing it via the Service.

Limitation of Liability

To the maximum extent permitted by applicable law, YSHAI and its owners, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of or inability to use the Service, even if we have been advised of the possibility of such damages. Our total cumulative liability for any claims arising out of or related to the Service shall not exceed the amount you paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising out of course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, error-free, secure, or free from harmful components, or that any content or results obtained through the Service will be accurate, reliable, or meet your requirements.

Indemnification

You agree to defend, indemnify, and hold harmless YSHAI and its owners, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your access to or use of the Service; (b) your content; (c) your violation of these Terms; or (d) your violation of any third-party rights, including the terms and policies of connected social media platforms.

Governing Law and Dispute Resolution

  • These Terms and any dispute arising out of or relating to them or the Service shall be governed by and construed in accordance with the laws of [Insert Applicable Jurisdiction], without regard to its conflict of law rules.
  • You agree to submit to the exclusive jurisdiction of the courts located in [Insert Applicable Jurisdiction] to resolve any legal matter arising from these Terms or the Service, unless a different forum is required by applicable law.
  • Nothing in this section limits any rights you may have under consumer protection laws in your country of residence.

Changes to These Terms

We may update or modify these Terms from time to time, for example to reflect changes in our Service, legal requirements, or business practices. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice (such as by email or within the Service). Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

Contact Us

If you have questions about these Terms of Service or need assistance with your account, please contact us:

support@yshai.cloud: support@yshai.cloud

YSHAI, [Insert Your Legal Entity Name and Registered Address Here]